E-Service Statistics
1615841
Naama Beneficiaries
1051
Naama e-Services
4.75
E-Service Evaluation
5
Services in Waiting List
Service Provider Channels
Service Channel
Total number of government services
Services Count
349.0
The Ratio
100.0 %
Service Channel
Number of E-government Services
Services Count
336.0
The Ratio
96.0 %
Service Channel
Total number of non-automated services
Services Count
13.0
The Ratio
3.6 %
Total number of non-automated services
Number of E-government Services
Total number of government services
The Maturity Of Electronic Services
| # | The Maturity Of Electronic Services | Services Count | The Ratio |
| 1 | Integrative Services | 57.0 | 19.0 % |
| 2 | Procedural Services | 269.0 | 76.5 % |
| 3 | Interactive services | 4.0 | 1.3 % |
| 4 | Informatics Services | 6.0 | 2.09 % |
| Total : 336 | |||
82.0 %
User satisfaction
93.0 %
Completion Rate
98.0 %
Digital Ratio
4000000.0 +
Total Transactions
Satisfactions
Analysis of electronic services statistics
Percentage of requests based on the type of request
Percentage of users based on the type of user
Percentage of users based on region
Eastern
5.0 %
North
11.0 %
Southern
17.0 %
Western
24.0 %
Central
43.0 %
Percentage of users based on the period
fourth quarter
17.0 %
Third quarter
16.0 %
Second Quarter
40.0 %
First Quarter
27.0 %
